POLICY & FAQ
Thank you for choosing Uptown Lash & Body!
Please take a moment to review our FAQ and policies about our beauty salon, lash extensions and microblading.
All services are non-refundable. Lash extension services may receive complementary correction up to 48 hours after initial application. After the 48 hour time frame, the cost of the appropriate fill in will be incurred. Absolutely no refunds will be granted. Merchandise purchased online or in studio may be returned for credit only.
Cancellations and No Shows
It is our great pleasure to serve you! Please arrive promptly for your appointment time. You may cancel or reschedule your appointment up to 24 hours prior to your arrival. Notify us by: phone/text:(706) 575-4291, or email: firstname.lastname@example.org, of a cancellation or rescheduled service. We uphold a 100% late cancellation and no show policy. If your method of payment declines, an invoice will be emailed and you will not be able to book again until it is paid. Any service cancelled or no showed valued at $50 or less will be charged $50 for late cancellations and no shows. “COVID” cancellations will require proof of positive test results within 24hours of the cancelled appointment date and time. We understand unforeseen circumstances occur, however, as we honor your time, we ask that you adhere to our 24 hour policy. There will be no exceptions.